• Our new Infrared Electric Blankets have arrived!
    Learn more or find them in our shop.
  • BioSmart Technologies, LLC BBB Business Review
  • We recently purchased three BioSmart® Heaters for our home in Pennsylvania.…
    Joe & Sue Carolus (and CiCi) - Lewistown, PENNSYLVANIA
  • Click HERE to see all available Re-manufactured Heaters and SAVE!
  • Heater parts for BioSmart, ComfortZone, and CZ Infrared are still available in our old cart. Click here to go there now.

Parts & Service – CZ and ComfortZone

We provide parts for CZ and ComfortZone infrared heaters originally sold by EarthWise Technologies and or TrueGreen Technologies.
If you know what part you’re looking for, you can [Click Here] to order online.

If you need a new PC Board, you can get them [Here].
If you need infrared elements (bulbs), you can get them [Here].

If you need help with troubleshooting or finding a part [Click Here].

If you think you know what part you need, but you would like an email confirmation from us, fill out the questionnaire below, along with any comments. You will receive a response within 48 hours of your request. The response may be either a return email or telephone call depending upon the nature of the problem.

General Information

Model*

Year Purchased

Does the display screen on the front of the heater turn on when you press the power button?:
 Yes No

Does the display screen display the letters “DOFL” after 30 seconds when the heater is turned on?:
 Yes No

Does the heater produce any heat at all?:
 Yes No

Is the heater producing insufficient heat or less heat than usual?:
 Yes No

Does the fan motor turn on after the heater has warmed-up?:
 Yes No

Is the fan motor excessively noisy or this there an excessively loud noise coming from the heater once the fan motor turns on?:
 Yes No

Do you have an issue related to the power cord?:
 Yes No

Do you have an issue with the thermostat calibration?:
 Yes No

Do you need an owner’s manual or a remote control?:
 Yes No

Do you need plastic cabinet parts to replace broken ones?:
 Yes No

Additional comments:

Contact Information

Full Name*:

E-mail*:

Phone*:

Best time to call: