Home / Parts & Service – BioSmart Infrared Blankets Contact Information Full Name*: E-mail*: Phone*: Best time to call: General Information Model* ---ThrowFullQueenKingUnknown Is there a malfunction in the blanket? Yes No Is the red light on the control box "on" when it's plugged into the wall? Yes No Do the remote(s) seem to be operating properly? Yes No Does the blanket generate any heat at all? Yes No Additional comments: