Home / Parts & Service – BioSmart Infrared Blankets Parts & Service – BioSmart Infrared Blankets Contact Information Full Name*: E-mail*: Phone*: Best time to call: General Information Model* ---ThrowFullQueenKingUnknown Is there a malfunction in the blanket? YesNo Is the red light on the control box "on" when it's plugged into the wall? YesNo Do the remote(s) seem to be operating properly? YesNo Does the blanket generate any heat at all? YesNo Additional comments: